/* Compendium Client Success (ONBOARD_CONSOLE_20261028).
   House palettes copied from S1 superuser.html: black and gold is the default on bare :root (data-theme=""),
   then light, evolve, patriotic, patriotic-light. A theme may change colour, never size. */
:root {
  --gold:#c9a227; --gold-2:#dab828; --on-gold:#000;
  --bg:#000000; --bg-2:#060606; --bg-3:#0a0a0a;
  --card:#0a0a0a; --card-1:#0d0d0d; --card-2:#121212;
  --border:rgba(255,255,255,0.07); --border-1:rgba(255,255,255,0.1);
  --text:#f0f2f5; --text-1:#e8ecf2; --text-2:#9aa3b2; --text-3:#5a6478;
  --green:#22c55e; --red:#ef4444; --amber:#f59e0b; --blue:#60a5fa;
  --shadow-lg:0 25px 50px rgba(0,0,0,0.5);
  --radius:12px; --side:236px; --top:58px;
  --font:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Helvetica,Arial,sans-serif;
  color-scheme:dark;
}
[data-theme="light"] {
  --bg:#f4f5f7; --bg-2:#ffffff; --bg-3:#eaecf0; --card:#ffffff; --card-1:#f8f9fb; --card-2:#f0f2f5;
  --border:rgba(0,0,0,0.07); --border-1:rgba(0,0,0,0.12);
  --text:#111827; --text-1:#1f2937; --text-2:#374151; --text-3:#9ca3af; --gold:#a8841a; --gold-2:#c9a227; --on-gold:#fff;
  --shadow-lg:0 20px 40px rgba(15,23,42,0.12); color-scheme:light;
}
[data-theme="evolve"] {
  --gold:#00ffa3; --gold-2:#38ffbf; --on-gold:#00140c; --bg:#00060a; --bg-2:#02100c; --bg-3:#04170f; --card:#02120d; --card-1:#03180f; --card-2:#061f15;
  --border:rgba(0,255,163,0.12); --border-1:rgba(0,255,163,0.22); --text:#cdfff0; --text-1:#e8fff8; --text-2:#74e6bd; --text-3:#41a07f;
  --green:#00ffa3; --red:#ff5470;
}
[data-theme="patriotic"] {
  --gold:#e0b83a; --gold-2:#f2cf5e; --on-gold:#0a1a3f; --bg:#0a1a3f; --bg-2:rgba(13,33,73,0.72); --bg-3:rgba(17,42,92,0.66);
  --card:rgba(13,33,73,0.66); --card-1:rgba(17,42,92,0.58); --card-2:rgba(22,51,110,0.55);
  --border:rgba(255,255,255,0.10); --border-1:rgba(228,196,90,0.28); --text:#eef2fb; --text-1:#ffffff; --text-2:#b9c6e4; --text-3:#7d8db5;
  --green:#43c17a; --red:#e8556a;
}
[data-theme="patriotic-light"] {
  --gold:#b8912f; --gold-2:#d4a017; --on-gold:#fff; --bg:#eef1f8; --bg-2:rgba(255,255,255,0.80); --bg-3:rgba(229,234,244,0.74);
  --card:rgba(255,255,255,0.76); --card-1:rgba(255,255,255,0.72); --card-2:rgba(243,246,252,0.70);
  --border:rgba(10,26,63,0.10); --border-1:rgba(178,34,52,0.22); --text:#0f2140; --text-1:#0a1a3f; --text-2:#45527a; --text-3:#8494b6;
  --green:#1f9d57; --red:#c8443c; color-scheme:light;
}
[data-theme="patriotic"] body { background:linear-gradient(rgba(10,26,63,0.34),rgba(8,20,50,0.46)),url('/cs/flag.webp') center/cover no-repeat; }
[data-theme="patriotic-light"] body { background:linear-gradient(rgba(244,246,251,0.46),rgba(236,240,248,0.58)),url('/cs/flag.webp') center/cover no-repeat; }
/* fixed pseudo-elements, never background-attachment:fixed (iOS) */
[data-theme="patriotic"] body::before, [data-theme="patriotic-light"] body::before { content:''; position:fixed; inset:0; background:inherit; z-index:-1; }
[data-theme="patriotic"] body::after, [data-theme="patriotic-light"] body::after { content:''; position:fixed; right:20px; bottom:16px; width:150px; height:150px; background:url('/cs/pat-eagle.webp') center/contain no-repeat; pointer-events:none; z-index:0; }
[data-theme="patriotic"] body::after { opacity:0.12; } [data-theme="patriotic-light"] body::after { opacity:0.10; }
[data-theme="patriotic"] .top, [data-theme="patriotic-light"] .top { background-image:linear-gradient(rgba(9,20,48,0.40),rgba(7,16,40,0.52)),url('/cs/pat-banner.webp'); background-size:cover; background-position:center; }
[data-theme="patriotic-light"] .top { background-image:linear-gradient(rgba(244,246,251,0.55),rgba(238,241,248,0.68)),url('/cs/pat-banner.webp'); }
[data-theme="patriotic"] .top::before, [data-theme="patriotic-light"] .top::before { content:''; position:absolute; left:0; right:0; top:0; height:3px; background:linear-gradient(90deg,#B22234 0 33%,#ffffff 33% 66%,#3C5C9E 66% 100%); }
[data-theme="evolve"] body { background:radial-gradient(1200px 600px at 80% -10%, rgba(0,255,163,0.08), transparent 60%), var(--bg); }

* { box-sizing:border-box; }
html, body { margin:0; min-height:100%; }
body { background:var(--bg); color:var(--text); font:14px/1.5 var(--font); -webkit-font-smoothing:antialiased; }
a { color:var(--gold); text-decoration:none; } a:hover { text-decoration:underline; }
button, input, select, textarea { font:inherit; color:inherit; }
:focus-visible { outline:2px solid var(--gold); outline-offset:2px; }
.muted { color:var(--text-2); } .dim { color:var(--text-3); } .small { font-size:12px; } .nowrap { white-space:nowrap; }
.hide { display:none !important; }

/* top bar + side nav */
.top { position:sticky; top:0; z-index:30; height:var(--top); display:flex; align-items:center; gap:12px; padding:0 16px; background:var(--bg-2); border-bottom:1px solid var(--border); }
.brand { display:flex; align-items:center; gap:10px; color:var(--text-1); font-weight:800; letter-spacing:-0.02em; }
.brand img { width:34px; height:34px; object-fit:contain; }
.brand small { display:block; font-size:10px; font-weight:700; letter-spacing:0.14em; text-transform:uppercase; color:var(--gold); line-height:1; }
.top .grow { flex:1; }
.top .search { max-width:340px; width:100%; }
.iconbtn { position:relative; background:transparent; border:1px solid var(--border-1); border-radius:10px; height:36px; min-width:36px; padding:0 10px; display:inline-flex; align-items:center; justify-content:center; gap:6px; cursor:pointer; color:var(--text-1); }
.iconbtn:hover { border-color:var(--gold); color:var(--gold); }
.iconbtn .dot { position:absolute; top:-5px; right:-5px; min-width:18px; height:18px; border-radius:9px; background:var(--red); color:#fff; font-size:11px; font-weight:700; display:flex; align-items:center; justify-content:center; padding:0 5px; }
.menu-btn { display:none; }
.shell { display:flex; min-height:calc(100vh - var(--top)); }
.side { width:var(--side); flex:0 0 var(--side); background:var(--bg-2); border-right:1px solid var(--border); padding:14px 10px; position:sticky; top:var(--top); height:calc(100vh - var(--top)); overflow:auto; }
.side .lbl { font-size:10px; font-weight:700; letter-spacing:0.14em; text-transform:uppercase; color:var(--text-3); margin:14px 10px 6px; }
.side a { display:flex; align-items:center; gap:10px; padding:8px 10px; border-radius:9px; color:var(--text-2); border-left:2px solid transparent; }
.side a:hover { background:rgba(127,127,127,0.10); color:var(--text-1); text-decoration:none; }
.side a.on { background:rgba(201,162,39,0.12); color:var(--gold); font-weight:600; border-left-color:var(--gold); }
.side a .n { margin-left:auto; font-size:11px; background:var(--card-2); border-radius:9px; padding:0 7px; color:var(--text-2); }
.side a .n.hot { background:var(--red); color:#fff; }
.main { flex:1; min-width:0; padding:20px 22px 80px; }
.page-h { display:flex; align-items:center; gap:12px; flex-wrap:wrap; margin:0 0 16px; }
.page-h h1 { font-size:22px; margin:0; letter-spacing:-0.02em; }
.page-h .sp { flex:1; }

/* cards, grids */
.card { background:var(--card); border:1px solid var(--border); border-radius:var(--radius); padding:16px; }
.card h2 { font-size:14px; margin:0 0 10px; letter-spacing:0.01em; display:flex; align-items:center; gap:8px; }
.card h2 .sp { flex:1; }
.grid { display:grid; gap:14px; }
.g2 { grid-template-columns:repeat(2,minmax(0,1fr)); } .g3 { grid-template-columns:repeat(3,minmax(0,1fr)); } .g4 { grid-template-columns:repeat(4,minmax(0,1fr)); }
.g-side { grid-template-columns:minmax(0,2fr) minmax(280px,1fr); }
.kpi { background:var(--card); border:1px solid var(--border); border-radius:var(--radius); padding:14px 16px; }
.kpi .l { font-size:11px; font-weight:700; letter-spacing:0.1em; text-transform:uppercase; color:var(--text-3); }
.kpi .v { font-size:28px; font-weight:800; letter-spacing:-0.03em; color:var(--text-1); margin-top:2px; }
.kpi .s { font-size:12px; color:var(--text-2); }
.kpi.warn .v { color:var(--amber); } .kpi.bad .v { color:var(--red); } .kpi.good .v { color:var(--green); }

/* tables + lists */
table.t { width:100%; border-collapse:collapse; }
.t th { text-align:left; font-size:11px; font-weight:700; letter-spacing:0.08em; text-transform:uppercase; color:var(--text-3); padding:8px 10px; border-bottom:1px solid var(--border-1); }
.t td { padding:10px; border-bottom:1px solid var(--border); vertical-align:top; }
.t tr.click { cursor:pointer; } .t tr.click:hover td { background:rgba(127,127,127,0.06); }
.tscroll { overflow-x:auto; }
.bar { height:6px; background:var(--card-2); border-radius:3px; overflow:hidden; min-width:80px; }
.bar > i { display:block; height:100%; background:linear-gradient(90deg,var(--gold),var(--gold-2)); }
.chip { display:inline-flex; align-items:center; gap:4px; font-size:11px; font-weight:700; padding:2px 8px; border-radius:999px; background:var(--card-2); color:var(--text-2); border:1px solid var(--border); white-space:nowrap; }
.chip.live { color:var(--green); border-color:rgba(34,197,94,0.35); } .chip.queued { color:var(--amber); border-color:rgba(245,158,11,0.35); }
.chip.hold { color:var(--red); border-color:rgba(239,68,68,0.35); } .chip.onboarding { color:var(--blue); border-color:rgba(96,165,250,0.35); }
.chip.gold { color:var(--gold); border-color:var(--border-1); } .chip.test { color:var(--text-3); }
.chip.ok { color:var(--green); } .chip.no { color:var(--text-3); } .chip.bad { color:var(--red); }

/* forms + buttons */
.btn { display:inline-flex; align-items:center; justify-content:center; gap:6px; border:1px solid var(--border-1); background:var(--card-2); color:var(--text-1); border-radius:10px; padding:8px 14px; cursor:pointer; font-weight:600; white-space:nowrap; }
.btn:hover { border-color:var(--gold); }
.btn.primary { background:linear-gradient(135deg,var(--gold),var(--gold-2)); color:var(--on-gold); border-color:transparent; }
.btn.danger { color:var(--red); }
.btn.sm { padding:4px 10px; font-size:12px; border-radius:8px; }
.btn[disabled] { opacity:0.5; cursor:not-allowed; }
.in, select.in, textarea.in { width:100%; background:var(--bg-3); border:1px solid var(--border-1); border-radius:10px; padding:9px 12px; outline:none; }
.in:focus { border-color:var(--gold); }
textarea.in { min-height:90px; resize:vertical; }
label.f { display:block; margin:0 0 12px; } label.f > span { display:block; font-size:12px; font-weight:600; color:var(--text-2); margin-bottom:4px; }
.row { display:flex; gap:10px; align-items:center; flex-wrap:wrap; }
.err { color:var(--red); font-size:13px; min-height:18px; } .ok-msg { color:var(--green); font-size:13px; }
.tabs { display:flex; gap:4px; border-bottom:1px solid var(--border-1); margin-bottom:14px; overflow-x:auto; }
.tabs button { background:none; border:0; border-bottom:2px solid transparent; padding:8px 12px; cursor:pointer; color:var(--text-2); font-weight:600; white-space:nowrap; }
.tabs button.on { color:var(--gold); border-bottom-color:var(--gold); }

/* sign-in */
.auth-wrap { min-height:100vh; display:flex; align-items:center; justify-content:center; padding:24px 16px; }
.auth { width:100%; max-width:410px; background:var(--card); border:1px solid var(--border-1); border-radius:18px; padding:36px 32px 30px; box-shadow:var(--shadow-lg); position:relative; z-index:1; }
.auth .logo { text-align:center; margin-bottom:22px; }
.auth .logo img { width:76px; height:76px; object-fit:contain; }
.auth .logo b { display:block; font-size:22px; letter-spacing:-0.03em; color:var(--text-1); margin-top:6px; }
.auth .logo small { display:block; font-size:11px; letter-spacing:0.14em; text-transform:uppercase; color:var(--gold); font-weight:700; }
.auth .btn.primary { width:100%; padding:11px; margin-top:4px; }
.auth .alt { text-align:center; margin-top:14px; font-size:13px; }
.code-in { letter-spacing:8px; font-size:22px; text-align:center; font-weight:700; }
.qr { background:#fff; padding:10px; border-radius:10px; display:inline-block; }
.qr img, .qr svg { display:block; width:200px; height:200px; }

/* checklist + timeline */
.ck { display:flex; gap:10px; padding:9px 0; border-bottom:1px solid var(--border); align-items:flex-start; }
.ck:last-child { border-bottom:0; }
.ck input[type=checkbox] { width:18px; height:18px; margin-top:2px; accent-color:var(--gold); }
.ck .lb { flex:1; } .ck .lb b { font-weight:600; } .ck .lb .d { font-size:12px; color:var(--text-2); }
.ck.done .lb b { color:var(--text-2); text-decoration:line-through; text-decoration-color:var(--text-3); }
.sec-h { font-size:11px; font-weight:700; letter-spacing:0.12em; text-transform:uppercase; color:var(--gold); margin:14px 0 2px; }
.tl { list-style:none; margin:0; padding:0; }
.tl li { display:flex; gap:10px; padding:10px 0; border-bottom:1px solid var(--border); }
.tl .ic { width:30px; height:30px; flex:0 0 30px; border-radius:50%; background:var(--card-2); display:flex; align-items:center; justify-content:center; font-size:14px; }
.tl .bd { flex:1; min-width:0; } .tl .bd .h { font-weight:600; } .tl .bd .m { font-size:12px; color:var(--text-3); }
.tl .bd .x { white-space:pre-wrap; word-break:break-word; color:var(--text-2); margin-top:2px; }
.script { white-space:pre-wrap; background:var(--card-1); border:1px solid var(--border); border-radius:10px; padding:12px; }

/* inbox + threads */
.inbox { display:grid; grid-template-columns:minmax(260px,360px) minmax(0,1fr); gap:14px; min-height:60vh; }
.threads { max-height:72vh; overflow:auto; }
.thread { padding:10px 12px; border-bottom:1px solid var(--border); cursor:pointer; }
.thread:hover, .thread.on { background:rgba(127,127,127,0.07); }
.thread .h { display:flex; gap:6px; align-items:center; font-weight:600; } .thread .h .sp { flex:1; }
.thread .p { color:var(--text-2); font-size:12px; white-space:nowrap; overflow:hidden; text-overflow:ellipsis; }
.thread.unread .h { color:var(--gold); }
.msgs { display:flex; flex-direction:column; gap:8px; max-height:52vh; overflow:auto; padding:6px 2px; }
.msg { max-width:78%; padding:8px 12px; border-radius:14px; background:var(--card-2); white-space:pre-wrap; word-break:break-word; }
.msg.out { align-self:flex-end; background:rgba(201,162,39,0.16); border:1px solid var(--border-1); }
.msg .m { font-size:11px; color:var(--text-3); margin-top:2px; }
.sla { font-size:11px; font-weight:700; } .sla.late { color:var(--red); } .sla.soon { color:var(--amber); }

/* calendar */
.cal-h { display:flex; gap:8px; align-items:center; flex-wrap:wrap; margin-bottom:10px; }
.cal-month { display:grid; grid-template-columns:repeat(7,minmax(0,1fr)); border:1px solid var(--border); border-radius:var(--radius); overflow:hidden; }
.cal-month .dow { font-size:11px; font-weight:700; color:var(--text-3); text-transform:uppercase; padding:6px 8px; background:var(--card-1); border-bottom:1px solid var(--border); }
.cal-month .day { min-height:104px; padding:6px; border-right:1px solid var(--border); border-bottom:1px solid var(--border); background:var(--card); }
.cal-month .day.other { background:var(--bg-3); opacity:0.6; } .cal-month .day.today .dn { background:var(--gold); color:var(--on-gold); }
.dn { display:inline-block; min-width:22px; text-align:center; border-radius:11px; font-size:12px; font-weight:700; }
.ev { display:block; font-size:11px; padding:2px 6px; border-radius:6px; margin-top:3px; background:rgba(201,162,39,0.16); color:var(--text-1); border-left:3px solid var(--gold); cursor:pointer; overflow:hidden; text-overflow:ellipsis; white-space:nowrap; }
.ev.video { border-left-color:var(--blue); } .ev.busy { background:repeating-linear-gradient(45deg,var(--card-2),var(--card-2) 4px,transparent 4px,transparent 8px); border-left-color:var(--text-3); color:var(--text-2); cursor:default; }
.ev.held { opacity:0.6; } .ev.no_show { border-left-color:var(--red); }
.cal-week { display:grid; grid-template-columns:56px repeat(7,minmax(0,1fr)); border:1px solid var(--border); border-radius:var(--radius); overflow:hidden; }
.cal-week.dayv { grid-template-columns:56px minmax(0,1fr); }
.cal-col { position:relative; border-left:1px solid var(--border); background:var(--card); }
.cal-hour { height:48px; border-bottom:1px solid var(--border); font-size:11px; color:var(--text-3); padding:2px 4px; }
.cal-colh { font-size:12px; font-weight:700; padding:6px; text-align:center; background:var(--card-1); border-bottom:1px solid var(--border); border-left:1px solid var(--border); }
.cal-col .ev { position:absolute; left:3px; right:3px; margin:0; white-space:normal; }

/* softphone dock */
.dock { position:fixed; right:16px; bottom:16px; z-index:40; width:340px; max-width:calc(100vw - 32px); background:var(--card); border:1px solid var(--border-1); border-radius:16px; box-shadow:var(--shadow-lg); overflow:hidden; }
.dock .dh { display:flex; align-items:center; gap:8px; padding:10px 12px; background:var(--card-1); border-bottom:1px solid var(--border); font-weight:700; }
.dock .dh .sp { flex:1; }
.dock .db { padding:12px; }
#ccp { width:100%; height:465px; border:0; }
.pop { border:1px solid var(--gold); border-radius:10px; padding:10px; margin-bottom:10px; background:rgba(201,162,39,0.08); }

/* modal + toast */
.modal-bg { position:fixed; inset:0; background:rgba(0,0,0,0.55); z-index:50; display:flex; align-items:flex-start; justify-content:center; padding:7vh 16px 16px; overflow:auto; }
.modal { width:100%; max-width:560px; background:var(--card); border:1px solid var(--border-1); border-radius:16px; padding:20px; box-shadow:var(--shadow-lg); }
.modal h3 { margin:0 0 12px; font-size:17px; }
.toast { position:fixed; left:50%; bottom:22px; transform:translateX(-50%); background:var(--card-2); border:1px solid var(--border-1); color:var(--text-1); padding:10px 16px; border-radius:10px; z-index:60; box-shadow:var(--shadow-lg); max-width:90vw; }
.theme-opts { display:flex; gap:8px; flex-wrap:wrap; }
.theme-opts button { border:1px solid var(--border-1); background:var(--card-2); border-radius:10px; padding:8px 12px; cursor:pointer; }
.theme-opts button.on { border-color:var(--gold); color:var(--gold); background:rgba(201,162,39,0.12); }
.empty { color:var(--text-3); padding:18px 0; text-align:center; }
.offline { background:var(--amber); color:#000; text-align:center; padding:6px; font-weight:700; }

@media (max-width: 1100px) { .g4 { grid-template-columns:repeat(2,minmax(0,1fr)); } .g-side { grid-template-columns:minmax(0,1fr); } }
@media (max-width: 820px) {
  .menu-btn { display:inline-flex; }
  .side { position:fixed; left:0; top:var(--top); z-index:35; transform:translateX(-102%); transition:transform .18s ease; box-shadow:var(--shadow-lg); }
  .side.open { transform:none; }
  .main { padding:16px 16px 90px; }
  .g2, .g3 { grid-template-columns:minmax(0,1fr); }
  .top .search { display:none; }
  .inbox { grid-template-columns:minmax(0,1fr); }
  .brand span.full { display:none; }
  .cal-month .day { min-height:70px; }
}
@media (max-width: 520px) { .g4 { grid-template-columns:repeat(2,minmax(0,1fr)); } .kpi .v { font-size:22px; } .auth { padding:28px 20px 24px; } }